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Privacy Policy

Date of Last Revision: February 15, 2024

This policy describes the types of information Hapo USA Corporation (“Hapo” or “we”) may collect from users (“users” or “you”) or that you may provide when you visit our website (www.hapo.us) and our practices for collecting, using, maintaining, protecting, and disclosing that information.

Information We Collect About You and How We Collect It

We may collect and store personally identifiable information such as your name, address, telephone number, birthdate, and email address. We may also collect information about your internet connection, the equipment you use to access the website and usage details related to your interaction with the website.

We may collect your personal information through the following methods:

·        directly from you when you voluntarily provide it to us either via form requests on the website;

·        automatically as you navigate through the site. Information collected automatically may include usage details, IP addresses, and information collected through cookies, web beacons, and other tracking technologies (for more information on automatic collection of information please review the Cookies and Other Tracking Technologies section below);

·        during correspondence with you via email;

·        details of transactions you carry out through our website and of the fulfillment of your orders. You may be required to provide financial information and credit card information to our third-party vendors before placing an order through our website.

You also may provide information to be shared, published or displayed (hereinafter, “posted”) on public areas of the website such as when you submit a review (collectively, “User Contributions”). Your User Contributions are posted on and transmitted to others at your own risk. Although we limit access to certain pages containing such information by establishing login credentials to your account profile, please be aware that no security measures are perfect or impenetrable. Additionally, we cannot control the actions of other users of the website with whom you may choose to share your User Contributions. Therefore, we cannot and do not guarantee that your User Contributions will not be viewed by unauthorized persons.

How We Use Your Information

We use the information that we collect about you or that you voluntarily provide to us, including any personal information for the following legitimate business purposes: 

·        To present our Website and its contents to you.

·        To provide you with information, products, or services that you request form us.

·        To provide you with updates and notices regarding any purchases of our products and services.

·        To fulfill any other purposes for which you provide it.

·        To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.

·        To contact you regarding new features on the website, recent developments at Hapo, upcoming events, or other information we think you would like to receive.

·        For any other purpose with your consent.

If you do not want us to use your information to contact you, please opt-out of such use by contacting us using the information listed in the Questions section below.

Disclosure of You Information

We may disclose information that we collect, or that you provide as described in this policy:

·        To contractors, service providers, and other third parties we use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.

·        To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Hapo’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by Hapo, about our website users is among the assets transferred.

·        To fulfill the purpose for which you provide it.

·        To government officials and regulatory authorities as may be required under applicable law, court order, legal demand, or legal process, including any government or regulatory request.

We reserve the right to disclose your information in accordance with our business standards and business judgment. We may disclose aggregated information about you without restriction.

Cookies and Other Tracking Technologies

We may use cookies to keep track of activity on the website and enhance your experience with the website. We also may use these technologies to collect information about your online activities over time and across third-party websites or other online services (behavioral tracking). In some jurisdictions, we are not permitted to collect information via cookies without your expressed consent. This section and the information provided herein assumes that you have either provided such consent or such consent is not required in your jurisdiction. The technologies we use for this automatic data collection may include:

•       Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our website.

•       Flash Cookies. Certain features of our website may use local stored objects (or Flash cookies) to collect and store information about your preferences and navigation to, from, and on our website. Flash cookies are not managed by the same browser settings as are used for browser cookies.

•       Web Beacons. Pages on our Website and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email, and for other related website statistics (for example, recording the  popularity of certain website content and verifying system and server integrity).

·        Google Analytics. We have enabled Google Analytics to collect data about our traffic through the use of Google advertising cookies and other anonymous identifiers. We use Google Analytics cookies and other cookies to compile data to better understand users and provide users with a more tailored experience. You can opt-out of Google Analytics by visiting Google’s opt-out browser add-on website at https://tools.google.com/dlpage/gaoptout/.

·        Google AdWords. We use Google AdWords to provide advertisements across the Internet that direct users to our site. We also may use Google’s remarketing technology that enables users who have shown interest in our site to see targeted advertising on sites associated with the Google network. Those advertisements typically are displayed using cookie technology. You can learn more about Google’s use of cookies and how to manage your “Ads Settings,” by visiting Google’s ads settings website at https://support.google.com/adsense/troubleshooter/1631343?hl=en.

In addition to the applications listed here, other content or applications may exist on this website served by third parties, including advertisers, advertising networks and servers, social media websites, content providers, and application providers. Those third parties may use cookies alone or in conjunction with web beacons or other internet tracking technologies to collect information about you when you use the website. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online services. We do not control those third parties’ tracking technologies or how they may use them. You can learn more about opting out of third-party vendors’ use of cookies by visiting the “Network Advertising Initiative” at http://www.networkadvertising.org/choices/.

Facebook

We use Facebook’s marketing software and technology, such as the Facebook tracking pixel, to advertise to our users and to monitor their interests in our products and services. You can learn more about Facebook’s privacy and data management policies at its website at https://www.facebook.com/policy.php.

Twitter

We use Twitter’s marketing software and technology, such as the Twitter tracking pixel, to advertise to our users and to monitor their interests in our products and services. You can learn more about Twitter’s support page at its website at https://support.twitter.com/categories/284.

Links

This website may contain links to other websites. We are not responsible for the privacy practices or the content of those websites, for the privacy policies and practices of other third parties, or for any potential damage arising out of or in connection with any linked sites. Your linking to any unrelated website is at your own risk. The existence of a link between this website and any other website is not and should not be construed as an endorsement by us of the owner or proprietor of the linked website, nor an endorsement of us by the owner or proprietor of the linked website. It is strictly prohibited to link other websites with this website without our prior written permission.

Website Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. The safety and security of your information also depends on you. Where we have given you or where you have chosen a password for access to certain parts of our website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. We urge you to be careful about giving out information in public areas of the Website like message boards. The information you share in public areas may be viewed by any user of the website.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our website. Any transmission of personal information is at your own risk. We are not responsible for the circumvention of any privacy settings or security measures contained on the website..

Retention of Your Information

We generally retain your information as long as you keep your account open or as needed to provide you our Services. This includes data you or others provided to us and data generated or inferred from your use of our Services.

Email, Text and Telephone Communications

You can subscribe to email, text, and phone communications at any time. To stop receiving our promotional emails, follow the unsubscribe instructions in the email messages you receive from us or contact us as described in the Questions section below. To opt-out of receiving any text messages, follow the opt-out instructions in the text messages that you may receive from us. We will process your request within a reasonable time after receipt, in accordance with applicable laws.  Note that you will continue to receive transaction-related emails regarding any services you have requested.  We may also send you certain non-promotional communications regarding the Company and, to the extent permitted by law, you will not able to opt-out of those communications (i.e. communications regarding updates to this Privacy Policy).

Intended Users and COPPA Compliance

This website is intended as a general audience commercial website. This website is offered in the English language and is intended for use in areas where that language is spoken. Use of this website is limited to persons over the age of 13. We do not knowingly collect, nor do we seek nor intend to collect, any information personal, or otherwise, from children under the age of 13. If you become aware that information of children under the age of 13 has been collected by us, please notice us promptly using the contact information provided in the Questions section.

For more information about the Children’s Online Privacy Protection Act (“COPPA”), which applies to websites that direct their services to children under 13, please visit the Federal Trade Commission’s website at https://www.ftc.gov/tips-advice/business-center/guidance/complying-coppa-frequently-asked-questions.

Your California Privacy Rights

Pursuant to the California Consumer Privacy Act (“CCPA”), we may collect the following categories of Personal Information:

•     Identifiers, such as name and government-issued identifier

•     Personal information, as defined in the California safeguards law, such as contact and financial information

•     Characteristics of protected classifications under California or federal law, such as age, gender, medical conditions, and marital status  

•     Commercial information, such as transaction information and purchase history

•     Internet or network activity information, such as browsing history and interactions with our websites

•     Geolocation data, such as device location

•    Audio, electronic, visual and similar information, such as call and video recordings 

We may collect this Personal Information directly from California residents themselves, public databases, providers of demographic data, publications, professional organizations, social media platforms, people with whom you are connected on social media platforms, caregivers, companies and other third parties that help us screen and onboard individuals for hiring purposes, and other third parties. For more information on our social media practices, please see here. 

We may use this Personal Information for legitimate business purposes to operate, manage, and maintain our business, to provide our products and services, for our employment purposes, and to otherwise accomplish our business purposes and objectives. Our business purposes and objectives include, for example, developing, improving, repairing, and maintaining our products and services; personalizing, advertising, and marketing our products and services; conducting research, analytics, and data analysis; maintaining our facilities and infrastructure; undertaking quality and safety assurance measures; conducting risk and security controls and monitoring; detecting and preventing fraud; performing identity verification; performing accounting, audit, and other internal functions, such as internal investigations; complying with law, legal process, and internal policies; maintaining records; and exercising and defending legal claims.

We may disclose the following Personal Information to our affiliates and third parties, such as our service providers, for the operation of our legitimate business purposes:

•     Identifiers, such as name and government-issued identifier

•     Personal information, as defined in the California safeguards law, such as contact and financial information   

•     Characteristics of protected classifications under California or federal law, such as age, gender, medical conditions, and marital status

•     Commercial information, such as transaction information and purchase history

•     Internet or network activity information, such as browsing history and interactions with our websites

•     Geolocation data, such as device location

•     Audio, electronic, visual and similar information, such as call and video recordings 

•     Inferences drawn from any of the Personal Information listed above to create a profile or summary about, for example, an individual’s preferences and characteristics

We have not “sold” Personal Information for purposes of the CCPA. For purposes of this CCPA Notice, “sold” or “sale” means the disclosure of Personal Information for monetary or other valuable consideration but does not include, for example, the transfer of Personal Information as an asset that is part of a merger, bankruptcy, or other disposition of all or any portion of our business.

If you are a California resident, you may request that we:

•     Disclose to you the following information covering the 12 months preceding your request:

•     The categories of Personal Information we collected about you and the categories of sources from which we collected such Personal Information

•     The specific pieces of Personal Information we collected about you

•     The business or commercial purpose for collecting Personal Information about you 

•     The categories of Personal Information about you that we otherwise shared or disclosed and the categories of third parties with whom we shared or to whom we disclosed such Personal Information

•     Delete Personal Information we collected from you

•     Correct any inaccurate Personal Information that we have collected

To make a request for the disclosures, deletion, or correction described above, please contact us at contact@hapo.us In some instances, we may decline to honor your request where an exception applies, such as where the disclosure of Personal Information would adversely affect the rights and freedoms of another California resident.

You have the right to be free from unlawful discrimination for exercising your rights under the CCPA.

Revisions

We reserve the right to revise and update this Privacy Policy. Any such revisions will be effective on the date of posting to this site. If we make material changes to how we treat our users’ personal information, we will notify you by email to the primary email address specified in your account and/or through a notice on the Website home page. However, you should periodically visit this page to review the current terms to which you are bound.

Questions

If you have wish to exercise any privacy rights or you have questions or comments about us, this website, or this Privacy Policy, please email us at contact@hapo.us or mail us at 411 Harnett Street, Wilmington, NC 28401. We welcome questions.